Legal & Compliance

About Vault

Privacy Policy & Data Protection

Privacy Policy & Data Protection

How we collect, manage, and safeguard your operational data across the platform.

Fully open source at the core layer.

Fully open source at the core layer.

Last Updated: 23 September 2026

  1. Information We Collect

We collect information directly from you when you register an account, configure integrations, or communicate with our support team:

  • Account Credentials: Name, business email, organization name, and authentication tokens.

  • Workspace Data: Connected tool metadata, workflow logs, and configuration settings created within your dashboard.

  • Technical Telemetry: IP address, browser type, device information, and interaction logs collected automatically via secure cookies and web analytics.

  1. How Data Is Processed & Stored

We use personal data for the following purposes:

Data Category

Data Category

Data Category

Data Category

Purpose & Retention Policy

Purpose & Retention Policy

Purpose & Retention Policy

Purpose & Retention Policy

Account & Profile

Account & Profile

Account & Profile

Account & Profile

Collected to provision your workspace, authenticate users, and manage account security. Records are retained for the active life of your subscription and deleted within 30 days of account closure.

Collected to provision your workspace, authenticate users, and manage account security. Records are retained for the active life of your subscription and deleted within 30 days of account closure.

Capsicum annuum

Collected to provision your workspace, authenticate users, and manage account security. Records are retained for the active life of your subscription and deleted within 30 days of account closure.

Integration Metadata

Integration Metadata

Integration Metadata

Integration Metadata

Used to configure endpoints, map custom fields, and execute event-driven triggers across tools. Synchronization logs are kept in secure transient memory and automatically purged after 90 days.

Used to configure endpoints, map custom fields, and execute event-driven triggers across tools. Synchronization logs are kept in secure transient memory and automatically purged after 90 days.

Andhra Pradesh, India

Used to configure endpoints, map custom fields, and execute event-driven triggers across tools. Synchronization logs are kept in secure transient memory and automatically purged after 90 days.

System Telemetry

System Telemetry

System Telemetry

System Telemetry

Monitored to trace pipeline performance, debug latency bottlenecks, and preserve platform uptime. All diagnostic logs are aggregated, stripped of personal identifiers, and anonymized after 30 days.

Monitored to trace pipeline performance, debug latency bottlenecks, and preserve platform uptime. All diagnostic logs are aggregated, stripped of personal identifiers, and anonymized after 30 days.

Whole, dried pods.

Monitored to trace pipeline performance, debug latency bottlenecks, and preserve platform uptime. All diagnostic logs are aggregated, stripped of personal identifiers, and anonymized after 30 days.

Support Records

Support Records

Support Records

Support Records

Maintained to investigate inbound technical tickets, resolve configuration errors, and improve product reliability. Ticket history and related correspondence are retained for up to 12 months after resolution.

Maintained to investigate inbound technical tickets, resolve configuration errors, and improve product reliability. Ticket history and related correspondence are retained for up to 12 months after resolution.

25,000-35,000 SHU

Maintained to investigate inbound technical tickets, resolve configuration errors, and improve product reliability. Ticket history and related correspondence are retained for up to 12 months after resolution.

  1. Data Security & Storage

We implement industry-standard administrative, physical, and technical safeguards—including TLS 1.3 encryption for data in transit and AES-256 for data at rest. While no cloud architecture is 100% immune to vulnerabilities, we continuously test, audit, and patch our systems to protect your workspace integrity.

  1. Your Rights & Controls

Depending on your jurisdiction (such as rights under the GDPR or CCPA), you have the right to access, rectify, or request deletion of your personal data.

  • Export: Request an export of your organization's metadata and workflow configurations.

  • Correction: Edit your user profile and workspace credentials directly within the account settings panel.

  • Deletion: Request the full removal of your user records and connected endpoint keys.

  1. Contact Us

For questions regarding this policy, to request data deletion, or to submit legal inquiries, please contact our team:

nexa

Email: privacy@nexa.example

Address: 100 Operational Way, Suite 400, San Francisco, CA 94105

Workflows

Automations

Data Sync

Company

Ecosystem

Careers

Workflows

Automations

Data Sync

Company

Ecosystem

Careers

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